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Handles enquiries and schedules jobs 24/7

Answer maintenance calls around the clock, gather details and schedules jobs instantly using our AI receptionist.

Try a live demo for a property enquiry.

Our platform capabilities

Concrete capabilities that work out of the box—no complex setup required.

Phone & WhatsApp

Deploy agents over the phone, WhatsApp or both. Leverage channels your customers and employees already use.

Smart actions

Our agents can take actions like following up with appointment details, looking up information and more.

Scheduling

Allow your agent to book appointments, send confirmations, and manage calendars without human intervention.

Escalation

Intelligently routes calls based on context, urgency, and availability. Escalates critical issues to the right person immediately.

Security

Our platform offers role-based access control and audit logs for enhanced security within your organisation.

Visual analysis

Our agents can analyse photos and videos to identify quality issues, safety hazards, and more.

How it works

See how AIDE handles operations for your property management business

  1. 1

    Incoming call

    When a call comes in, AIDE answers it by plugging into your existing phone system.

  2. 2

    Gathers information

    Based on your instructions, AIDE answers questions and gathers information from the caller.

  3. 3

    Takes actions

    AIDE can take actions like booking appointments, sending text messages to your team or following up with the caller via email.

  4. 4

    Review calls

    All calls are recorded and transcribed so you can review them on your dashboard later.

  5. 5

    Updates your systems

    Integrate your CRM or booking system and AIDE will update it with information from the call.

Incoming call

Hi, my bathroom sink is leaking and there's water all over the floor. I need someone to come fix it right away.

Answered immediately10:32 AM

AIDE responds naturally

I'm sorry to hear about the leak. I'll prioritize this as an urgent maintenance request. Could you tell me if you've shut off the water valve?

Asks clarifying questionsSounds humanFollows your script

Request Captured

Name:Rebecca TaylorPhone:555-123-4567Issue:Leaking sink in Unit 304Urgency:High - Same day service

Action Taken

I've scheduled our maintenance technician to visit your unit today between 2-4 PM. If the situation worsens before then, please call back immediately.

Confirmed for Today, 2-4 PM

Ready to streamline operations?

Increase tenant satisfaction and reduce wait times with AIDE's AI receptionist.